Assumptions play a lot in communications: If I try to say “Equality is good”, nobody really knows what I am talking about. For Equality, some people color this with “Equality of Outcome”, and some people color this with “Equality of Opportunity”: Race, gender, politics, justice, law, etc. are assumptions put into play just by invoking “Equality”. For “good”, some people will assume I am talking about the environment, some about personal well-being, those of my group, or just in general. Some may take good to mean “better than currently exists” or “the best possible”. Even the quality “good” is subjective: “Good” may mean to one person a lot of money, others the freedom to be their own boss, and still more just an adequate sleeping place and food. If I want anybody to understand whatever I meant by saying “Equality is good”, I have to reduce the assumptions dramatically so that everybody knows my thought or intent clearly. Without clarity, you can waste a lot of time, effort, and material going down the wrong path.
CLARITY IN COMMUNICATIONS AND THE PROBLEMS OF ASSUMPTIONS
Topics: telecommunications, employees
Blog post by Bruce Marson, President, Engineered Energy Solutions
I guess the old saying “what goes around, comes around” if you wait long enough, is true in the controls industry as well. We had for many years, a large telecommunications client for whom we had installed PLC-based building controls in the late eighties. The client was forward thinking in regards to the energy consumed by their 2.2 million square-foot R&D facility. Having the innovative corporate culture that fueled hundreds of patents per year, they recognized the rewards we were offering with our new (at the time) PLC-based energy control system. Back in the day, no one was applying PLCs to central utility plants and major air handling systems like we were and after a review of the numbers, they took a chance. After completing the installation, we saved them $500,000 per year with a return on investment in under two years. When the project ultimately lead to the client winning an award from the State of New Jersey for energy management, we had a client for life.
Topics: controls, control systems, PLC, engineering, building controls, energy control systems, air handling systems, pneumatics, temperature sensors, calibration, telecommunications, controls industry, central utility plants